Backlight Streaming offers a range of customer service add-ons including advanced support packages, live event monitoring and enablement services so that you can deliver reliable, enterprise-grade video products at scale.
Delivering a high-quality video streaming experience is challenging. Leverage our experience to de-risk your Go-To-Market approach and timelines. Let us worry about the technical requirements so you can focus on providing premium video experiences for your end users.
We provide a range of add-on services available to customers across all plan levels. We offer world-class support to help you ensure a frictionless streaming experience for your users.
Whether you prefer dedicated specialists or multi-channel resources, customize the support you need to create a winning streaming product.
Our live event monitoring and white-glove consulting services allow you to have our engineering team at the ready during critical live events.
Easily and quickly launch video streaming products in market with dedicated engineering support and project management.
If you're already working with us, please contact your account manager or support team to learn more.